Shipping policy

All Hound and Camper products are made to order. Please allow time for your order to be produced before it is shipped.

United States

We offer FREE standard shipping on orders delivered within the United States.

United Kingdom

Standard shipping to the United Kingdom is £5.99.

Production & Delivery

As our products are made to order, production times may vary. Once your order has been produced and dispatched, delivery times will depend on the destination and fulfilment location.

You will receive tracking information where available once your order has been dispatched.

Please note that delivery estimates are not guaranteed and delays may occasionally occur due to carriers, busy periods, weather, customs or other circumstances outside our control.

Incorrect Addresses

Please check your delivery address carefully before completing your order. We cannot be responsible for delays or failed deliveries caused by an incorrect or incomplete address supplied at checkout.

If you notice an error in your delivery details, please contact us as soon as possible. Once an order has entered production or been dispatched, we may not be able to change the address.

Questions About Your Order

If you have any questions about the delivery of your order, please contact Hound and Camper and include your order number.